For orders delivered in France: Free returns
A pre-paid postal voucher and a returns form are enclosed with your parcel. All you have to do is return the unsuitable shoes to us free of charge using the postal voucher, together with the completed returns form.
Refunds will be made within 15 days of receipt of your return package. Items returned incomplete, damaged or soiled by the customer will not be accepted.
Only one free return per order. Any other mode of transport will be charged to the customer.
For orders delivered outside France: Return at your expense
Any items that are not to your liking must be returned at your expense to the following address:
Magasin Shoesissime - 237 Rue Saint Martin - 75003 Paris - France
Refunds will be made within 15 days of receipt of your return package. Items returned incomplete, damaged or soiled by the customer will not be accepted.