In general, you can visit the Site without disclosing any personal information about yourself. In any event, you are in no way obliged to transmit this information to us. Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested.
Indeed, we may, in certain cases, ask you to provide information (hereinafter your "Personal Information"):
- first and last name ;
- e-mail address ;
- telephone number ;
- postal address ;
- age/date of birth ;
- your opinion on our products ;
- payment information (on E-commerce Support) ;
- your purchase history (on the E-commerce supports) ;
- any special requests you may make to us (mainly for archiving purposes);
- photos or videos of you that you want to share;
- survey information that we use for statistical purposes.
By providing this information, you expressly agree to its processing for the purposes indicated in point 2 and for the purposes indicated at the end of each form.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, we inform you of the following points:
1. Identity of the data controller
The controller is , whose address is . .
2. Purposes of processing
We may process your Personal Information:
- in order to provide you with the information or services that you have requested to receive (order a product for sale on our Site or send you our newsletters following your registration); and/or
- in order to be able to contact you about possible events related to our activity, including in particular product updates and customer support.
We are the sole recipient of your Personal Information. Your Personal Information, whether in individual or aggregated form, is never disclosed to any third party, notwithstanding the subcontractors we use (more information about them can be found in section 7). Our company does not, under any circumstances, market the personal data of visitors and Users of its Site.
4. Retention period
Your Personal Information is kept by our company only for the time corresponding to the purpose of the collection as indicated in 2 above, which in any case shall not exceed 24 mois.
5. Computer Rights and Freedoms
You have the following rights concerning your Personal Information, which you can exercise by writing to us at our email address or postal address (see point 1) or by using the contact form on our Site.
If you are already a customer, you can directly modify your personal information and download all the data we keep for the follow-up of your orders and our relationship directly into your customer account.
Right of access and communication of data
You have the right to access your Personal Information. However, due to the obligation of security and confidentiality in the processing of Personal Data incumbent upon us, you are informed that your request will be processed on condition that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request made in writing).
We shall be entitled, where appropriate, to oppose requests that are manifestly abusive (due to their number, repetitive or systematic nature). To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find, by clicking on the following link, a model letter drawn up by the CNIL (Commission Nationale de l'Informatique et des Libertés).
Right to rectify data
Under this right, the legislation entitles you to request the correction, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
Also, you can define general and specific guidelines on the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require that the death of their loved one be taken into consideration and/or that the data be updated as necessary.
To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.
Right of opposition
The exercise of this right is only possible in one of the two following situations:
- When the exercise of this right is based on legitimate reasons ;
- Where the exercise of this right is intended to prevent the data collected from being used for commercial prospecting. To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.
6. Deadlines for reply
We undertake to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 mois from receipt of your request.
7. Authorised service providers and transfer to a third country of the European Union
We inform you that we use authorized service providers to facilitate the collection and processing of the data you have provided us with. These service providers may be located outside the European Union and may communicate the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your rights to Information Technology and Freedom, which is proposed and used by us alone).
8. Complaint to the competent authority
If you consider that our site does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link:
Unless express consent is required by the personal data protection laws of your country, by using these Materials (as defined above), you consent to our collection and use of your personal data in the manner described in this Policy and to the transfer of your personal data to countries other than your own (including countries outside the European Union).